CFT Glossary

CFT Glossary

Browse the glossary using this index

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Best Practices

Practices (e.g., service delivery, planning, monitoring, etc.) known to be effective in helping youth and families achieve desired results and that are consistent with national standards of practice, including practices supported by research.


Care Review

A cross-organizational group of professionals and parents that share advice and hands-on support to Child and Family Teams that are stuck or could use a fresh perspective with complicated situations. The Care Review group is also responsible for approving out-of-state placements.

Care Review offers the collective knowledge and experience of various public and private professionals and community representatives who volunteer their time and use the System of Care principles to guide CFTs through complex issues and needs that cut across multiple areas of life (e.g., health, housing, finances, social support, etc.).

Child and Family Team (CFT)

Family members and their community supports that come together to create, implement and update the Individualized Plan (One Child One Plan) with the youth and family. Active partnership with the youth and their family is essential in ALL aspects of the process (engagement, planning, delivery of services and supports, and the evaluation of outcomes).

Child and Family Team Facilitator

An essential role within the Child and Family Team (CFT).  The individual serving as the CFT Facilitator ensures that the values and steps of the process are delivered with the highest possible fidelity to Community Practice Standards and national best practices.  The CFT Facilitator role is not just a neutral coordinator of services, but one that brings added value to the youth and family through care management functions and frequent contact in-between CFT meetings.  The individual serving in the CFT Facilitator role performs his/her duties in full partnership with the family.

Child Protective Services (CPS)

A program within the Department of Social Services that is mandated by federal law for the protection of children alleged to be abused and/or neglected.  CPS staff are trained to assist professionals in understanding and complying with child abuse and neglect reporting laws.

Community Collaborative

A community-wide group of partners.  The Community Collaborative supports the SOC approach and contributes to the success of Child & Family Teams as required by the Comprehensive Treatment Services Program legislation and the SAMHSA federal SOC demonstration grant.

The role of the Collaborative is to champion System of Care development and sustainability; set the mission and vision; identify, advance and role model necessary structures and SOC community practice standards that will support North Carolinas’s youth, families, and broader community in meeting their needs.

Community Practice Standards

A document that describes the standards that youth-serving agencies and organizations must meet in order to ensure high quality services and supports and clinical fidelity to the System of Care approach.  The goal of the document is to ensure quality and to support increased uniformity in practices related to the development, implementation and support of System of Care while continuing to encourage innovation in our work with youth and families.  The intention is for these standards to evolve over time to reflect best thinking and expanded knowledge of best practices.

Comprehensive Treatment Services Program (CTSP)

Legislation passed by the NC General Assembly that supports the implementation of SOC.  It mandates best practices, accountability and system expectations regarding youth who have serious emotional disturbances; or problems functioning in home, school and/or community; or need the services of multiple agencies and who are at risk for or already placed out of their home in order to receive services.

Cultural Competence

Attaining the knowledge, skills and attitudes to enable administrators and practitioners within SOC to provide effective care for diverse populations, i.e., to work within each person's values and reality conditions.  It provides a framework for assessing and understanding each family’s unique rules, roles, habits, activities and beliefs, in the context of their cultural and ethnic identity.



The North Carolina Division of Mental Health, Developmental Disabilities and
Substance Abuse Services.

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